I looked for my Apps - there's only Phone, Messages but no Radio, Music, Weather and the like. What should I do?
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There could be a few causes but, in most situations, the Internet isn't available for one of the following reasons:
Your WiFi may be Off because it's been turned Off by clicking the WiFi Toggle on the phone.
Tap the WiFi Button on the BigPurplePhone:
WiFi will be On if the Toggle has the highlighted dot on the right, as shown below:
WiFi OFF
WiFi ON
Similarly, Mobile Data may have been turned Off - you can check this as follows -
Tap the Mobile Data Button on the BigPurplePhone:
Mobile Data will be On if the Toggle has the highlighted dot on the right, as follows:
Mobile
Data OFF
Mobile
Data ON
Alternatively, your Internet may not be available due to an equipment problem with either the WiFi Router or the Service Modem (which may be the same device if you have a Mobile Internet connection by either 4G, 5G or Satellite).
Due the huge variety of suppliers and connection options, we are unable to help you if this is the case except to suggest checking the lights on the equipment to ensure that Power is on and that all cables are secure.