The Carer’s Website on a Big Purple Phone isn’t really a typical app you download — it’s actually a web-based portal (Carer’s Website) that you use on your own phone, tablet, or computer to manage the other person’s BigPurplePhone remotely.

Here’s a simple, step-by-step way to use it 👇

🔑 1. Log in to the Carer’s Website

• Go to the Big Purple Phone Carer’s Website

• Log in with the details you were given when the phone was set up

👉 Tip: You can add it to your home screen so it works like an app.

📱 2. What you can do in the Carer’s app

Once logged in, you can control almost everything on your loved one’s BigPurplePhone:

👥 Contacts & communication

• Add or edit contacts

• Upload photos for contacts (so they’re easy to recognise)

• Video call them directly from the portal

⏰ Reminders & daily support

• Set medication reminders

• Add birthdays or appointments

• Create alarms for daily routines

⚙️ Phone settings

• Turn features on/off (camera, weather, apps, etc.)

• Control what appears on the home screen

• Enable safety features like Safe Callers List

📍 Safety & monitoring

• Use Find My Phone to see location

• Set emergency contacts

• Manage SOS settings

🎵 Apps & entertainment

• Add apps like YouTube, WhatsApp, Spotify

• Choose music or radio stations

📲 3. Using the “Manage” button (on the phone)

• On the Big Purple Phone itself, there may be a “Manage” button

• This links directly to the same settings as the carer portal

• Carers can hide this button if it confuses the user

👍 4. Everyday use (simple way to think about it)

• You (carer) → use the portal to set things up

• They (user) → just tap big buttons to call, message, or view photos

💡 Helpful tip

Many carers add the portal to their phone home screen so it behaves just like an app (faster access).

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