Why have I received a BigPurplePhone invitation?
You have been sent an invite so you can securely video chat, share photos and messages with a Loved One using the BigPurplePhone Family&Friends portal.
BigPurplePhone is secure from spam and phishing because it is a closed network. Some vulnerable people are easily confused by unwanted calls (in fact, so are many people!) so the BigPurplePhone is set up so only people in their secure family and friends' network can call them.
What is the BigPurplePhone Family&Friends Portal?
The BigPurplePhone Family&Friends Portal is a free website where you can communicate safely and securely via video and photo share with a loved one on their BigPurplePhone.
Simply click on the personalised link provided in the SMS you have received. This will send you to our website where you can save the app to your homescreen on your mobile phone.
The portal is pre-loaded so you can contact your Loved One. Your Loved One will then also see you in their contacts and can communicate with you through their BigPurplePhone, so make sure you are happy with your profile photo!
What is the BigPurplePhone?
BigPurplePhone is a smartphone designed specifically for seniors who struggle with technology. When you video call them (or they call you) the process for them is very simple - just one click.
The BigPurplePhone is larger than a regular smartphone, and has large buttons and large text. It also has - as we like to call it - no fandangle features. Smartphones are often too complex, unreadable and difficult to use for those with age-related challenges. Often people give up and can become isolated by technology. We created the BigPurplePhone to make communicating with family and friends easier.
What can I do on the BigPurplePhone app?
You can communicate with your Loved One safely and securely via video chat and share photos, a little like your own social network. You can also message your BigPurplePhone and call them as you would normally on your phone, but for them the process is simpler using their BigPurplePhone with big buttons, big text and simpler functionality.
Is the BigPurplePhone safe for me to use?
Yes. It is an end-to-end video chat, photo sharing and messaging app between you and your loved one.
What do I do now to accept the invitation?
Go back to the SMS invitation you were sent from us, click on the personalised link to access the BigPurplePhone Family&Friends portal, complete your profile and get started.
What if I get two or more invitations?
Accept each invitation as they arrive and each Loved One will be added to your portal.
One last thing...
When your Loved One uses their contact list, it is so much better for them if you upload a profile pic so they can see your face when they call you.
When you are added we assign a random avatar of you for your Senior to see when they call you, but a real photo is better. Please upload an image of yourself when you confirm your contact details in the app.