I bought a BigPurpleSIM, why do you have to Identify me?
If you choose to buy
a BigPurpleSIM from us, the Australian Government requires us to verify
customers' identity for prepaid services, as regulated by the Australian
Communications and Media Authority (ACMA)*.
ID checking helps to stop scammers from
"SIM jacking" when a criminal gains control of someone's phone number
and tricks a carrier into transferring it to a new phone.
Because we are often selling a phone to
an Account Holder who gifts the phone to their Loved One, we take extra care to
make sure we understand who is using the phone.
We also understand that identifying some
vulnerable people is difficult and that there are sometimes many family members
involved in caring for your Loved One.
___________________ *See the link to the ACMA website here for more information on what is required of us.