Triple Zero (000) is Australia's primary telephone number to call for assistance in life threatening or time critical emergency situations.

112 is a secondary emergency number that can be dialled from mobile phones in Australia. Special capabilities, including roaming, once only existed when dialling 112, however mobile phones manufactured since January 2002 also provide these capabilities when dialling Triple Zero (000) to access the Emergency Call Service.

There is a misconception that 112 calls will be carried by satellite if there is no mobile coverage. Satellite phones use a different technology and your mobile phone cannot access a satellite network.

Important – if there is no mobile coverage on any network, you will not be able to reach the Emergency Call Service via a mobile phone, regardless of which number you dialled.

To find out more about calling Triple Zero (000) from a mobile telephone, visit the Australian Communications and Media Authority website.