Can a silent number call a BigPurplePhone when Safe Callers List is enabled?
Yes, you can receive calls from silent numbers even when you have the Safe Callers List enabled. It is important the person calling you from a silent number reveals their number to the BigPurplePhone when they call by entering a code before they dial.
Silent number reveal code from landlines: *31#
Silent number reveal code from mobiles: 1832
For example if your mobile is 0412 345 678 and their number is silent, the Silent Caller would need to enter 1832 0412 345 678 from a landline or *31# 0412 345 678 if calling from a mobile for their call to succeed.
How to call a BigPurplePhone from a silent number
Ensure your Silent Caller is saved as a contact on the BigPurplePhone
When the Silent Caller calls the BigPurplePhone enter *31# first
- Then dial the BigPurplePhone mobile number
- The call will be received.
Related articles
- What happens to a caller if they are not on the Safe Callers List?
- How to add a Contact
- How to enable or disable the Safe Callers List
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